SHIPPING & HANDLING

Click on your delivery destination

  • Delivery to the US and US Territories

    Choose Standard, Three Business Day, Next Business Day, or Saturday Delivery.

    Shipping & Handling Rates

    Rates are based on the merchandise total before tax

    Merchandise Amount
    OverToStandardThree DayNext DaySaturday
    $0 $50 $8 $13 $18 $28
    $50 $100 $10 $15 $20 $30
    $100 $300 $15 $20 $25 $35
    $300 $500 $20 $25 $30 $40
    $500 and above $25 $30 $35 $45

    All backordered items will be shipped via Standard Delivery service at no additional charge

    Gift Card Shipping & Handling Rates

    For orders only containing Gift Cards

     StandardThree DayNext DaySaturday
    Gift Card No Charge $7 $10 $15

    Gift Cards are shipped separately from merchandise.

    Additional Shipping & Handling Information

    Standard

    Allow about 7-10 business days for delivery. For delivery to Alaska or Hawaii, please allow 10-15 days for delivery. For delivery to PO Boxes in Alaska, Hawaii, US Territories and APO/FPO addresses, allow three weeks for delivery.

    Three Business Day

    Order must be submitted before 12:00 noon EST Monday-Friday. This service is not available for PO boxes or outside of the Continental US.

    Next Business Day Air

    Order must be submitted before 12:00 noon EST Monday-Thursday. This service is not available for PO boxes, outside of the Continental US, and in some rural areas.

    Saturday

    Order must be submitted before 12:00 noon EST Friday. This service is not available for PO boxes, outside of the Continental US, and in some rural areas.

  • Delivery to Canada

    Choose Standard or Two Business Day Delivery

    Shipping & Handling Rates

    Rates are based on the merchandise total before tax

    Merchandise Retail
    OverToStandard2 Day Air
    $0 $100 $15 $20
    $100 $300 $25 $30
    $300 $500 $30 $35
    $500 and above $35 $40

    All backordered items will be shipped via Standard Delivery service at no additional charge

    Certain fragrance and certain body care products cannot be shipped outside of the US.

    Gift Card Shipping & Handling Rates

    For orders only containing Gift Cards

     Standard
    Gift Card No Charge

    Gift Cards are shipped separately from merchandise.

    Additional Shipping & Handling Information

    Standard

    Allow about 5-7 working days for delivery.

    Two Business Day

    Order must be submitted before 12:00 noon EST Monday-Friday. This service is not available to all locations.

    Canada Duties and Taxes

    Important: When you place an order with Hollister Co., you authorize our customs broker to act as your agent with Customs and Revenue Canada to clear merchandise and process all duties and taxes. Duties and taxes will be charged to your order at checkout.

    Canada Delivery Terms

    1. Canadian customers (and not Hollister Co.) will be the importers of record and will be responsible for the payment of all customs duties, including any duties, taxes and levies imposed on imported goods under the Customs Act, the Customs Tariff, the Excise Act, the Excise Tax Act, the Special Import Measures Act, the Export and Import Permits Act, or any other law relating to customs, as well as any penalties, interest or fines imposed under any of the aforementioned statues (the "Customs Duties").
    2. Canadian customers (and not Hollister Co.) will be the importers of record and will be responsible for the payment of all applicable federal and provincial taxes, including federal Goods and Services Tax ("GST"), Provincial Sales Tax ("PST") and Harmonized Sales Tax ("HST") (the "Taxes").
    3. When you place an order at www.hollisterco.com, you authorize our customs broker to act as your agent with the Canada Customs and Revenue Agency ("CCRA") to clear merchandise and process all Customs Duties and Taxes, for which you are fully responsible as the importer of record
    4. In case of returns, simply affix the peel away return label to your package and return it to us using the carrier of your choice. Be sure to send it Shipping and Handling (S&H) prepaid; no CODs allowed. By using this label you authorize our customs broker to act as your agent with the Canada Customs and Revenue Agency ("CCRA") to clear merchandise and process all duty and tax refunds.
    5. In the case of merchandise that Canadian customers return to Hollister Co., Canadian customers agree that CCRA will send any refund of Customs Duties and Taxes that were paid on the returned merchandise to the Customs Broker, and that Canadian customers will obtain the refund directly from Hollister Co.. Canadian customers hereby authorize the Customs Broker to endorse any such refund checks issued by Revenue Canada in their name to Hollister Co..
    6. Canadian customers will be responsible for all transportation, storage, and insurance costs (the 'Shipping and Handling (S&H) Fees') and will purchase the goods from Hollister Co. Ex Works ('EXW') or Free on Board 'FOB' New Albany, Ohio ' i.e., ownership and the risk of loss or damage to the goods will pass to Canadian customers when Hollister Co. makes available or delivers the goods to the carrier.
    7. In case of loss, Canadian customers hereby authorize Hollister Co. to make a claim to the carrier on their behalf.
    8. The price that Canadian customers pay to Hollister Co. includes the Customs Duties, Taxes, and Shipping and Handling (S&H) Fees.
    9. By ordering goods from Hollister Co., I hereby authorize a licensed Canadian customs broker chosen by Hollister Co. to act as my agent, and to transact business with Canada Border Services Agency (CBSA) to clear my merchandise, account for applicable duties and taxes, to return merchandise to Hollister Co. and prepare and submit refund claims on my behalf for any merchandise that I return. I understand that CBSA will send any refund of duties and taxes that were paid on the returned merchandise to the broker, and that I will obtain the refund directly from Hollister Co.. In this connection, I also authorize the customs broker to endorse any refund cheque issued by CBSA in my name, so that Hollister Co. can be reimbursed.
  • Delivery Outside of US and Canada

    Allow about 5-7 working days for Standard Delivery for all in-stock items.

    $20 shipping on all orders

    All backordered items will be shipped via Standard Delivery service at no additional charge

    Certain fragrance and certain body care products cannot be shipped outside of the US.

    Gift Card Shipping & Handling Rates

    For orders only containing Gift Cards

     Standard
    Gift Card $20

    Gift Cards are shipped separately from merchandise.

    Additional Shipping & Handling Information

    IMPORTANT: The recipient of the order will be responsible for any import duties or taxes charged by the recipient's country and carrier-related fees. These additional charges will be collected from the recipient by our shipping carrier at the time of delivery.


    SHIPPING DESTINATIONS


        
    American Samoa Colombia Kuwait  Saint Kitts and Nevis
    APO/FPO Costa Rica Lebanon Saudi Arabia
    Argentina Croatia Macau Singapore
    Aruba Djibouti Malaysia South Africa
    Australia Dominica Marshall Islands South Korea
    Bahamas Dominican Republic Martinique Sri Lanka
    Bahrain Ecuador  Mauritius Taiwan
    Bangladesh Egypt Mexico Thailand
    Barbados El Salvador Micronesia Trinidad and Tobago
    Belize French Polynesia New Zealand Tunisia
    Bermuda Greenland Nicaragua Turkey
    Bolivia Grenada Northern Mariana Islands Ukraine
    Bosnia and Herzegovina Guam Oman United Arab Emirates
    Brazil Guatemala Pakistan  United States
    British Virgin Islands Honduras Palau Uruguay
    Brunei Hong Kong Panama US Minor Outlying Islands
    Canada Iceland Papua New Guinea US Virgin Islands
    Cayman Islands India Paraguay Venezuela
    Chile Indonesia  Peru  
    China Israel Philippines  
    Christmas Islands Jamaica Puerto Rico  
    Cocos Islands Japan Qatar