abercrombie brand protection
the only way to appreciate abercrombie is to genuinely experience it-which you can do by heading to one of our u.s., canadian or international stores or websites.
for over 100 years we've dedicated ourselves to designing and producing the highest quality all-american clothing. however, as we continue to create the coolest clothes, counterfeiters are making cheap knockoffs that are often mistaken for the real deal. the only way to be sure you're buying genuine abercrombie gear is from one of our stores or websites.
if you think you have counterfeit abercrombie, or if you see our stuff somewhere other than one of our stores, let us know. you can call us toll free from the united states at 866.901.fake (3253). from outside the us, you can call us direct at +1 614.283.7100. from anywhere, you can email us, too. just drop us a note at email@example.com. we appreciate your help.
Frequently Asked Questions
how do i make sure i'm buying authentic abercrombie gear?
there are only two ways to get it:
- at one of our namesake stores
- through our online store
go to: www.abercrombiekids.com and use the store locator at this website to make sure. if you see an abercrombie store in any other place, or if you find a different store that's selling abercrombie products, beware. chances are good that it's not the real thing.
can i return abercrombie stuff that i buy on ebay?
no. abercrombie guarantees all of its products for fit, feel and quality, but only if you buy it from us. we can't support garments that are purchased outside of the ways described above.
what is abercrombie doing to fight counterfeiters?
everything we can. we believe that the clothes we make are the best, and we will do whatever we can to prevent counterfeiters from using our name to distribute lower-quality clothing. if you think you've seen counterfeit abercrombie products, let us know. send us an email at firstname.lastname@example.org or call us at 866-901-fake (3253). from outside the us, you can call us direct at +1 614.283.7100.
does abercrombie franchise its stores?
no, we do not franchise. we believe strongly that the only way to provide the genuine abercrombie experience is to do it ourselves. we just couldn't trust it to anyone else.